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PetSmart is a leading retailer of pet supplies and services. The store offers a wide range of products for cats and dogs, including food, toys, grooming tools, and accessories. They also provide various services such as dog training classes, cat adoption programs, and animal boarding facilities.

Shoppers can find well-known brands like Purina, Iams, and Royal Canin on the shelves, alongside private label options. The store's product selection is vast, catering to diverse pet needs and owner preferences.

PetSmart stores often host in-store events and workshops focused on pet care and training. These sessions are designed to educate customers on topics such as parasite control, nutrition, and behavioral issues.

The Newport News location, like other PetSmart outlets, aims to provide a one-stop shopping experience for pet owners, combining product sales with services and advice from knowledgeable staff. This approach supports the company's goal of helping pets live happy and healthy lives.