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The Facebook Chat Plugin is a WordPress plugin that enables live chat on your website using Messenger. It allows customers to message you directly from your site, even if they don't have a Messenger account. The plugin is maintained by Meta Business and provides a seamless way to communicate with customers.

Key Features

• Website visitors can message you while browsing your site
• Set up auto-replies and answers to common questions
• Continue conversations with customers on Messenger after they leave your site
• Visitors without a Facebook Messenger account can ask questions anonymously in Guest mode
• Familiar Messenger interface builds trust
• No need to switch between apps to answer questions

Setup and Configuration

To use the Facebook Chat Plugin, you need a published Facebook Page. Once you have a Page, you can install the plugin, configure the settings, and customize the chat window's appearance. The plugin provides a simple setup process, and you can preview changes in real-time.

Benefits

The Facebook Chat Plugin provides a convenient way to engage with customers and respond to their queries in a timely manner. By using this plugin, businesses can improve customer service response times and increase leads.