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Red Robin Gourmet Burgers and Brews is a casual dining restaurant that specializes in gourmet burgers, craft beers, and American-style comfort food. The menu features an array of juicy burgers made with fresh, high-quality ingredients, including premium beef, chicken, and vegetarian options. Signature items include the Whiskey River BBQ Burger and the Royal Red Robin Burger.

The atmosphere at Red Robin is welcoming and family-friendly, with a focus on fun and entertainment. Many locations feature a "Bottomless Fries" promotion, where customers can enjoy unlimited fries with their meal. The restaurant also offers a variety of salads, sandwiches, and entrees for those looking for non-burger options.

Red Robin Gourmet Burgers and Brews has a large selection of craft beers to complement its menu items. The restaurant's beer list features a range of styles and flavors from local breweries, as well as national brands.

The chain is known for its creative marketing efforts, including its "Fundraising Program" that allows customers to raise money for their favorite charities through the sale of Red Robin branded merchandise. Red Robin has also implemented sustainable practices in many of its locations, such as using environmentally friendly packaging and reducing food waste.