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PetSmart is a leading retailer of pet supplies and services. The store caters to pets such as dogs, cats, birds, fish, and small animals like hamsters and guinea pigs. They offer a wide range of products including food, toys, grooming tools, and accessories.

Their stores often have a variety of in-store services such as dog training classes, pet grooming, and a pharmacy offering flea and tick prevention, heartworm medication, and other veterinary prescribed treatments.

PetSmart also offers various promotions and discounts on certain products. They have an loyalty program that rewards customers with points for every purchase made. The points can be redeemed for exclusive rewards like discounts, free merchandise, or even in-store treats for pets.

In addition to the usual retail offerings, PetSmart stores often feature separate areas dedicated to specific pet categories, such as a 'Cat Play Area' and a 'Dog Spa'. These spaces provide an opportunity for pets to interact with other animals of similar species, while also giving owners time to shop or relax.