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El Pollo Loco is a fast-food chain specializing in Mexican-inspired flame-grilled chicken. The Hayward location, one of its numerous branches, offers a unique dining experience for customers looking for a flavorful meal.

Their menu boasts a variety of grilled chicken dishes, including individual pieces, combos with sides and drinks, and family packs suitable for groups or families. Each piece is hand-marinated in the company's secret recipe before being grilled to perfection over an open flame. The result is tender, juicy chicken with a distinctive smoky flavor.

El Pollo Loco also offers other items such as burritos, bowls, and tacos, all of which can be customized to suit individual tastes. Sides include Mexican rice, black beans, and tortilla chips, providing a well-rounded meal option for customers.

The restaurant prides itself on its speedy service, often citing delivery and pickup times within minutes for those in a hurry. This convenience is particularly appealing for busy individuals or families looking for a quick yet satisfying meal.

Overall, El Pollo Loco's Hayward location provides an assortment of delicious chicken-centric dishes, catering to both casual dining needs and takeout requirements.