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PetSmart is a national retail chain specializing in products and services for pets. The company offers a wide variety of pet food, treats, toys, and accessories for dogs, cats, fish, birds, and small animals. They also provide grooming services, veterinary care through select locations, and training classes.

PetSmart positions itself as a comprehensive resource for pet owners, aiming to support the health and well-being of animals. Beyond retail sales, the company emphasizes community involvement through initiatives like pet adoption events and partnerships with animal shelters. They frequently host events focused on pet care and education.

The store typically features a diverse selection of pet brands, ranging from well-known national labels to smaller, specialized companies. They often highlight seasonal products and promotions. Grooming services include bathing, haircuts, and nail trims, performed by trained pet stylists. Training classes cover basic obedience, behavior modification, and specialized skills.

PetSmart's business model integrates both in-store shopping and online sales, offering customers multiple ways to access their products and services. They have a loyalty program that provides rewards and discounts to frequent customers. The company also emphasizes responsible pet ownership through educational materials and resources available both in-store and online.