Families and friends of deceased Instagram users can request that the platform memorialize or remove the account. Instagram's memorialization and removal service is designed to respect the privacy and digital legacy of the deceased.
When an account is memorialized, it is secured to prevent login, and measures are taken to prevent references to the account from appearing in ways that may be upsetting. The account's existing posts remain visible to those who were following the deceased user. To memorialize an account, users must provide proof of death, such as a link to an obituary or news article.
Verified immediate family members can request the removal of a deceased loved one's account. To do so, they must provide documentation, such as the deceased person's birth and death certificates, or proof of authority under local law. Due to the COVID-19 pandemic, processing times for removal requests may be longer than usual.