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Costco Wholesale is a membership-based American multinational retailer that operates a warehouse club format offering a wide selection of products. At its core, Costco focuses on providing low prices for high-quality goods. The store's concept revolves around bulk purchasing, allowing customers to take advantage of discounts by buying in large quantities.

Products sold at Costco range from electronics and home appliances to groceries and personal care items. Its inventory also includes a vast array of merchandise such as clothing, tires, and home furnishings. Additionally, the retailer operates pharmacies within its stores, offering healthcare services including vaccinations and prescription management.

Costco places an emphasis on sustainability by promoting environmentally friendly practices among its suppliers. The company aims to reduce waste through recycling programs and has implemented initiatives to increase energy efficiency in its warehouses.

The store's approach to customer service focuses on convenience. Members can take advantage of services like online ordering with curbside pickup, as well as same-day delivery for some items. Costco also operates a tire center, optical services, and hearing aids within its locations.

A key aspect of the Costco experience is its return policy, allowing customers to exchange or return most purchases without incurring restocking fees under certain conditions. This flexibility has contributed to customer loyalty.

Costco's warehouse clubs cater to both individual consumers and businesses, offering a range of services including business check printing and employee benefit plans. The membership model allows the retailer to maintain low prices while generating revenue through annual fees.