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CarMax is a used car retailer that offers a unique approach to buying and selling pre-owned vehicles. The company's business model focuses on providing customers with a wide selection of high-quality, inspected cars, and transparency throughout the purchasing process.

At CarMax, every vehicle undergoes a rigorous inspection process to ensure it meets certain standards before being made available for sale. This includes checks on both the interior and exterior condition of the car, as well as a review of its maintenance history. The goal is to give customers confidence in their purchase by providing detailed information about each vehicle's history and any issues that may have been found.

CarMax operates on an "as-is" basis, meaning they do not offer warranties or guarantees on their vehicles. However, the company does provide a 5-day money-back guarantee for customers who are not satisfied with their purchase. This allows buyers to return a car if they find it does not meet their expectations within the first week of ownership.

The store at 7700 Krefeld Dr in Charlotte offers a wide range of used vehicles from various manufacturers, including domestic and imported brands. CarMax's inventory is constantly changing as new cars arrive daily, so customers can expect to find a variety of models and trim levels available for sale.