aeeble

Product, sales, and service teams in industries like insurance, banking, healthcare, and enterprise e-commerce use Surfly to collaborate in real-time on any website. Unlike other co-browsing solutions that require website changes, Surfly offers a seamless experience without the need for downloads or plugins.

Key Features

Surfly's co-browsing software allows users to interact on any website in real-time, providing a frictionless experience. It works universally, including on complex web apps and third-party content, without requiring any code changes to the website. Fine-grained control switching and the ability to mask or redact sensitive information are also available.

Benefits

By using Surfly, businesses can enhance customer interactions, improve sales cycles, and increase customer satisfaction rates. The platform is particularly beneficial for companies with large and complex legacy infrastructure, serving over 200,000 users across various industries.

Security and Compliance

Surfly prioritizes security and compliance, being AICPA SOC compliant, ISO/IEC 27001 certified, and HIPAA compliant. This ensures that businesses can safely handle sensitive data during co-browsing sessions.

Use Cases

Surfly is used to add collaborative features to digital products, enhance customer journeys, and provide personalized support. It's ideal for scenarios where real-time collaboration is necessary, such as customer support, sales demonstrations, and complex product explanations.