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El Pollo Loco is a fast-food chain specializing in Mexican-inspired flame-grilled chicken. Founded in 1980 by Juan Francisco Ochoa, it has expanded to over 480 locations across the western United States.

Their menu features various items, including their signature flame-grilled chicken, available as individual meals or combos with sides and drinks. Options for customization include choosing from a variety of sauces and toppings.

A notable aspect is their commitment to using fresh ingredients and cooking methods that are free from added preservatives. This aligns with the company's emphasis on serving high-quality food in a welcoming environment.

El Pollo Loco has gained popularity among consumers seeking healthier fast-food options, particularly those who prefer grilled chicken over fried alternatives. Their menu does offer some vegetarian and vegan choices to cater to diverse dietary needs.

Reviews often praise their flavorful meals, although some customers have noted inconsistencies in taste across different locations. Online ordering and delivery are available for convenience, making it easier for customers to enjoy El Pollo Loco's offerings on-the-go or at home.