The Coast Guard Administration puts the people first, with considerate and good services! In order to demonstrate its service spirit of putting people first, the Coast Guard Administration adheres to the service guidelines of "proactive", "convenient", "friendly", and "marketing", and establishes professional service capabilities for its colleagues. It emphasizes marine environmental and ecological protection education to construct a high-quality service image. The Coast Guard Administration has designated the Dongshi Inspection Station as the "Chiayi Coast Guard Service Area", which combines physical service facilities with virtual online community services. The service area provides traffic navigation, precise weather forecasts, information circulation, electronic bulletin boards, and online services. It also integrates community resources to provide services, aiming to establish a high-quality service team that puts people first and provides comprehensive services, responding promptly to people's needs.
Service items:
1. To alleviate the inconvenience of carrying infants while traveling, the Coast Guard Administration has carefully planned and set up nursing rooms at its service points, providing a private and independent space for breastfeeding mothers to use, demonstrating its attention to detail in serving people of all sizes.
2. To solve the frustrating concern of "where is the restroom?", the service area provides thoughtful and comfortable toilet services, allowing people to stay refreshed and energized at all times.
3. To avoid making visitors wait for a long time or not having a suitable place to rest, the Coast Guard Administration has set up rest areas at each inspection station, providing newspapers, magazines, and tea services.
4. The service area provides tourists and fishermen with standard operating procedures and filling examples for application forms, such as "Application for Access to Safe Inspection Data for Entering and Leaving Ports", "Application for Modification of Inspection Data", "Fishing Plan for Recreational Fishing Vessels", and "Application Form for Vessel Inspection for Diving Activities". Additionally, it provides reading glasses for the elderly and has dedicated staff to explain services on-site.
5. The service point has warm blankets available to provide warmth and a sense of security to people in need, and provides initial simple medical services to seize the golden hour for injured patients and reduce subsequent injuries.
6. It provides convenient functions for people to quickly query traffic navigation, travel information, weather forecasts, sea conditions, and local food.
7. Wireless internet access
8. Providing people with free wireless network access to query information and transmit emails.
9. Using marine and weather information provided by the Central Meteorological Agency as a large-area marine and weather information report, and providing real-time weather and sea conditions in the Chiayi coastal area on electronic boards or through touch-panel queries within the service point.
10. To make tourists' trips more comfortable and convenient, the service area provides Yun-Jia-Nan scenic tour guides and transportation route information services, allowing visitors to quickly obtain the latest information.