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Steam Support is the official help center for Steam users, providing assistance with Steam games, account issues, and purchases. Steam users can access personalized help by signing into their Steam account, review their purchases, and account status. The platform also offers a refund mechanism for eligible purchases made within the last 14 days and with less than 2 hours of gameplay.

Key Features

Steam Support allows users to get help with various issues, including:

• Game-related problems
• Account and purchase inquiries
• Refund requests for eligible purchases
• Assistance with Steam client and community features

Refund Policy

Steam's refund policy allows users to request a refund for games purchased within the last 14 days, provided the gameplay time is less than 2 hours. The refund process is straightforward, with the refund amount credited back to the original payment method or Steam Wallet.

Accessing Support

Users can access Steam Support by visiting the official help center, signing into their Steam account, and navigating to the relevant section for assistance.